If you call The Montgomery Advertiser in 2021, or later, for assistance with you subscription, you may end up taking with someone 8,849 miles away.
In Hyderabad, India.
From the Poynter story:
"Gannett (owner of The Advertiser and hundreds of other newspapers) told its business side employees that 485 of their jobs will be outsourced to Hyderabad, India, early next year.
All of the jobs involve “business process,” the company said in a frequently asked questions document — things like paying bills, invoicing customers, preparing monthly summary reports and reconciling the books."
"Those being laid off in the U.S. will be notified by Jan. 15 but can stay on until April. Many will be involved during that time in “transitioning” the work — that is, training their replacements."
Oh my.
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