Commmentary: "Victim" Fed Ex

      I see online posts characterizing FedEx as one of the victims of the driver who allegedly dumped hundreds of packages here in Alabama:

Memphis, Tennessee-based FedEx told the local CBS affiliate that the driver was no longer employed by the shipping giant. 

"The security of our customers' shipments is a top priority and we are committed to treating our customers' packages with the utmost care. In addition to cooperating with law enforcement, we have reviewed this situation and can confirm that the individual involved is no longer providing service on behalf of FedEx Ground.

"We regret the inconvenience this situation has caused and appreciate our customers' understanding throughout the package recovery process. Where possible, recovered packages are being delivered to the intended recipients. In the event of a damaged shipment, we will make every effort to work with the affected shippers to reach a resolution. As always, customers with questions about their shipments can track their packages by visiting http://fedex.com."

 

     Sure, FedEx was injured by the driver's alleged actions, but hey, they hired the person, they cleared (or should have cleared) him or her for being in charge of all of that merchandise....don't they bear some responsibility?

     And as I mentioned in an earlier post, isn't there some chutzpah involved in telling their customers to go to their website to search for missing packages?  Doesn't the company has access to that system? Why didn't they do that search on the discarded packages?