No matter how good your cable company may be, I can't imagine there is a customer alive who has not once or twice cursed their name. Sometimes loudly.
If you have some tech savy, read this NY Times story. I claims it will set you free.I'll reserve judgement.
Not only curse them more than once, but entirely frustrated.
ReplyDeleteOur house has a plethora of cables snaking all over, and even under, the house, as the two competing cable companies have installed new wires at various times and left the old.
One of them doesn't even have a local phone number; I guess their 800 number is answered in India or someplace.
It took about six visits for our present company to hitch up the Tivo box. At one point the screen clearly said, in large letters, to install one "cable card" only. The technician stared at it and proceeded to install two.